Holiday Inn Express Lichfield, an IHG Hotel
Що кажуть гості
Michael at front desk was brilliant. He worked magic of persistence , professionalism and patience to get me the room I booked when booking.com messed it up. He managed to do this while dealing with multiple other customers as it was at midnight.
Anthony
січень 2025 р.
Room Was fine, clean and bed was very comfortable, pillows were nice and large so we did not have to ask for more. Staff were very helpful. The only problem we had was electrics went off and it took over an hour to rectify, but was done but as we were on a schedule, had to miss breafast.
Lesley
червень 2022 р.
Very helpful and friendly staff. Very clean. Breakfast was good. Car park had plenty of space. The bed and pillows were so comfortable. Shower nice and hot. Room and bed was bigger than expected. Would stay again without hesitation.
Emilie-anne
жовтень 2024 р.
It’s a lovely little hotel, with fantastic friendly staff, situated in a perfect location.
Kirsty
серпень 2024 р.
Room was clean and tidy, staff were really pleasant and helpful, we arrived late but were made very welcome. Breakfast included in the price was also excellent so was real value for money and the breakfast was a great start to the morning.
Amanda
червень 2024 р.
We were given such a warm welcome by the host at reception for both us and our dog. We even got a cute little welcome pack for our dog which including 2 chews, some poo bags and a ball, which was such a nice little touch! Very accommodative and a great place to stay with a pet. Nice layout and a big room, comfy bed and perfect space for us and our pooch.
Alexander
березень 2025 р.
We thought the hotel was new, it was so pristine and clean everywhere, but we were told it was 15 years old. We were amazed - a great compliment to the hard working and friendly staff. Huge comfy Emperor bed. Couldn't fault our stay, and a lovely English breakfast was included. It's one of the nicest and most friendly hotels we've stayed in. Well done to all the team!! We will definitely use Holiday Inn Express again. Thank you.
Elizabeth
лютий 2025 р.
The accommodation was comfortable, ie. the bed and sofa. The washroom was clean and well equipped. A good selection of food for breakfast and the staff were brilliant at topping up shortages and removing used dishes and tools from tables. Impressed.
Peter
липень 2024 р.
close to wedding venue and very reasonably priced
Alison
травень 2024 р.
The staff were absolutely exceptional - they were friendly, courteous, professional and helpful. We had suffered a bereavement and had to keep extending our stay - nothing was too much trouble and the staff were kind and supportive throughout. Breakfast times were busy but again the staff provided exceptional service to everyone. We can’t recommend this hotel for its customer service highly enough.
Sally
серпень 2024 р.
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